Last night(Sunday), our TV's started glitching. I call our provider and was given a scripted answer. I posted angst on social media. This morning (12 hours later), same problem and same response. They were hoping that time would heal all wounds, but my posts on social media were getting an immediate response from my peeps but not the company. What are people saying about you and your company and how are you responding?
Author: Brian Basilico
Brian Basilico is a nationally recognized author and speaker (and a self professed geek). He’s the founder and president of B2b Interactive Marketing Inc., an award winning marketing consulting and production company in Aurora, Illinois. B2b helps companies and non-profits market their products and services through the effective use of online tools including: websites, blogs, eMail, social networking, Google, S.E.O., YouTube, and more.