When we showed up at the time we reserved at Morton's Steak House for our anniversary dinner, we were greeted with a “Happy Anniversary”, promptly seated, and given personal menus. Then, our favorite server Steven was assigned our table (we have only been there once before). What do you do to make clients feel wanted, comfortable, and special?
Author: Brian Basilico
Brian Basilico is a nationally recognized author and speaker (and a self professed geek). He’s the founder and president of B2b Interactive Marketing Inc., an award winning marketing consulting and production company in Aurora, Illinois. B2b helps companies and non-profits market their products and services through the effective use of online tools including: websites, blogs, eMail, social networking, Google, S.E.O., YouTube, and more.
